Join hundreds in choosing the correct career path.

Explore the latest job offerings throughout jaDevelopment to join our ever-expanding team in a professional environment contributing to some of the most advanced systems on the platform. Whatever your skill set is, from development to customer support we have a role that may be available for you and your skill sets.

Customer Experience Advisor

Activity Requirements: Varied with Annual Leave Allowance

Job Description: As a Customer Experience Advisor at jaDevelopment, you will be the first point of contact for customers seeking assistance with our ROBLOX-based products and services.

Requirements: Basic requirements are listed below which apply to both openings however please read the job description on thoroughly before applying for this position.

  • Handling and resolving user inquiries through Discord tickets in a timely and professional manner.
  • Answering enquiries and acting as a company ambassador for our products and brand name in Discord Tickets.
  • Escalating complex issues to the appropriate teams while maintaining clear communication with the customer.
  • Collaborating with the Customer Experience Management Team on tickets that require escalation.,
  • Become apart of the Quality Assurance team (if selected) to beta test upcoming jaDevelopment products.

If you are successful in your application, you will be invited to an interview.

 Apply via Forms