Privacy policy

Last updated: January 10, 2026

About This Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use jadevelopment.co.uk, myaccount.jadevelopment.co.uk, luasims.jadevelopment.co.uk, docs.jadevelopment.co.uk and elevate.jadevelopment.co.uk

What data do we collect?

jaDevelopment collects the following data:

  • personal identification information (Name, email address, etc.)
  • information about the pages or products that you visit
  • discord Identifiers (optional)
  • other automatically collected information, known as “device information”

How do we collect your data?

You directly provide jaDevelopment with most of the data we collect. We collect data and process data when you:

  • register online or place an order for any of our products or services.
  • voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • voluntarily submit an input form (e.g. contact form, newsletter signup, etc.)
  • use or view our website via your browser’s cookies.

Any information that you provide to us by submitting forms, or by any other means of input to the website will be stored by jaDevelopment.

How will we use your data?

jaDevelopment collects your data so that we can:

  • process your order and manage your account.
  • communicate with you.
  • screen our orders for risks of fraud.
  • if in line with the preferences you have selected, provide you with information or advertising relating to our products or services.

We may need to share your personal information to comply with laws or other lawful requests. When jaDevelopment processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Your payment information will be processed by your chosen payment processor at checkout. When choosing a payment processor, you should read their privacy statement.

Stripe (Credit/Debit Card, Apple Pay, Google Pay): https://stripe.com/gb/privacy
Shopify (Web Provider): https://www.shopify.com/uk/legal/privacy/app-users

How do we store your data?

We store your data in Warsaw, Poland in which we will keep your personal information and order information unless and until you ask us to delete this information.

Marketing

jaDevelopment would like to send you information about products and services of ours that we think you might like. This includes but is not limited to: emails about promotions or offers, individual offers and/or discounts, cart reminders and other marketing material.

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop jaDevelopment from contacting you for marketing purposes or giving your data to other members of the jaGroup. You can do this by unsubscribing from the email list, by clicking the ‘unsubscribe’ link at the bottom of any newsletter.

What are your data protection rights?

jaDevelopment would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request jaDevelopment for copies of your personal data.
  • The right to rectification - You have the right to request that jaDevelopment correct any information you believe is inaccurate. You also have the right to request jaDevelopment to complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that jaDevelopment erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that jaDevelopment restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to jaDevelopment processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that jaDevelopment transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information at the bottom of this policy.

Cookies

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

  • Essential - Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
  • Statistics - These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.
  • Marketing - Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
  • Functional - These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
  • Preferences - These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit www.allaboutcookies.org.

Privacy Policies of Other Websites

The jaDevelopment website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How to Contact Us

If you have any questions about jaDevelopment privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at dpo@jadevelopment.co.uk and we have up to 90 working days to respond to your request. 

If you feel that jaDevelopment has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.